Privacy Policy
Welcome to Eye Candy Productions LLC (“we,” “us,” or “our”). We respect the privacy of visitors to this site and of clients who engage us for video, photography, post-production, and related creative services. This policy describes how we handle information in that context.
Personally Identifiable Information
This refers to information that identifies or can be used to contact a specific person—such as name, address, phone number, and email—as well as business details needed to scope and deliver production work. It may also include project briefs, asset links, and feedback shared during production. Aggregated or de-identified data is treated separately and is not covered as personal information when it cannot reasonably be tied back to an individual.
What information we collect
We may collect basic profile information from site visitors (for example, through contact forms). From clients we may collect name, email, phone, billing address, payment-related information as processed by our processors, and project details such as creative objectives, schedules, shot lists, and file delivery preferences—solely to provide and improve our contracted services.
How Eye Candy Productions LLC uses this information
We use personally identifiable information to respond to inquiries, prepare proposals, execute Statements of Work, deliver finished media, and communicate about active projects. We may send operational updates or, where permitted, information about related services. Client materials and project communications are used only to fulfill our agreements and are not sold to third parties. Sharing with subprocessors (e.g., cloud storage, payment providers) occurs only as needed to operate the business and as allowed by contract or consent.
Data Security and Confidentiality
We apply reasonable administrative, technical, and physical safeguards appropriate to the nature of creative production work. Access to sensitive project files and correspondence is limited to authorized team members and trusted contractors bound by confidentiality where applicable. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Cookies
Our website may use cookies or similar technologies to improve performance and analytics. You can control cookies through your browser settings; disabling them may limit some site functionality.
Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe a minor has provided us data, please contact us so we can delete it where appropriate.
Changes to This Privacy Policy
We may update this policy from time to time. Revised versions will be posted on this page with an updated effective date where noted. Please review periodically.